Privacy Policy

1. Introduction

Welcome to Pronesis ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered resume and job application automation platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address)
• Professional information (work experience, education, skills)
• Resume and cover letter content
• Job application details and preferences
• Payment and billing information (processed securely through Stripe)

2.2 Automatically Collected Information

When you use our services, we automatically collect certain information, including:

• Usage data and analytics (via Microsoft Clarity)
• Device information and browser type
• IP address and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Generate AI-powered resumes and cover letters tailored to job descriptions
• Process your payments and manage your subscription
• Send you important updates, notifications, and support messages
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We share information with third-party service providers who perform services on our behalf (e.g., Stripe for payment processing, Supabase for data storage, OpenAI for AI processing)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In connection with any merger, sale, or acquisition of all or a portion of our business
• With Your Consent: When you explicitly agree to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• 256-bit SSL encryption for data transmission
• Secure data storage with Supabase
• Regular security assessments and updates
• Access controls and authentication mechanisms

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of marketing communications

To exercise these rights, please contact us at support@pronesis.pro.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage information and improve our services. We use Microsoft Clarity for analytics to understand how users interact with our platform. You can control cookies through your browser settings.

9. Third-Party Services

Our service integrates with third-party platforms:

• Stripe: Payment processing (see Stripe's privacy policy)
• Supabase: Data storage and authentication
• OpenAI: AI-powered resume and cover letter generation
• Microsoft Clarity: Analytics and user behavior tracking

These third parties have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: